Find out which dongle is connected to a computer.
Decompress and save the mmksec_g.exefile attached to the email in any folder (C:\Temp, for example) on the
computer with the dongle you want to test.
Open the command prompt:
Start -> type "cmd" -> ENTER.
Switch to the folder where you have saved the file by typing "cd \temp".
Type in "mmksec_g>dongle.txt" and press ENTER to confirm.
This creates the "dongle.txt" file in the Temp folder. Please send us this file by email.
If you have created files for several dongles, please name the files accordingly.
Now you can close the command prompt by typing "exit" and pressing ENTER.